Privacy Policy
Last updated on: 1st April, 2026
INTRODUCTION
SCOPE
This Policy applies to personal data collected through your use of the Platform, forms submitted through the Platform, emails or other communications initiated via the Platform, cookies and similar technologies. In this Policy, “Personal Data” means and includes any data which can be related to a specific identifiable natural individual, whether such individual is identifiable from the data itself, or from other information which is available to us. This Policy does not apply to third-party websites or services that may be linked from the Platform, or personal data processed in connection with separate contractual relationships or products governed by separate agreements.
INFORMATION WE COLLECT
LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process personal data where we have a lawful basis which includes:
4.1. Obtaining explicit consent from you.
4.2 Processing for legitimate uses where processing is necessary in order to provide you with our products and/or services.
4.3 Enforcing the Terms & Conditions.
4.4 Ensuring compliance with our legal/statutory/regulatory obligations.
4.5 Complying with our obligations towards governmental authorities.
4.6 Enforcing any legal right or claim.
4.7 For such other purpose as explicitly communicated to you at the time of collection of your
personal data.
PURPOSE OF COLLECTION OF INFORMATION
Personal data collected through the Platform may be used for the following purposes:
5.1. Responding to your enquiries, requests, or communications.
5.2. Identify you and authenticate your access rights to the Platform.
5.3. Providing information about the Company’s products, services, or updates when you request it or when we believe our products and/or services may be of interest to you.
5.4. Invite you to provide feedback or participate in surveys.
5.5. Evaluating potential business relationships.
5.6. Improving the Platform’s content, functionality, and user experience.
5.7. Conducting analytics and internal research.
5.8. Organising promotional events.
5.9. Performing analytics, market research and segmentation to understand your preferences, improve our products and/or services and our communications to you.
5.10. Ensuring Platform security and preventing misuse.
5.11. Complying with applicable laws, regulations, or legal processes.
HOW YOUR PERSONAL DATA IS SHARED
The Company will take appropriate and commercially reasonable technical, physical, and administrative measures to protect any personal data it possesses or controls from misuse or accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, acquisition or access in accordance with the applicable laws. Subject to the provisions of any applicable law, your personal data may be disclosed, for the purposes listed above (where applicable), to the following:
6.1. Company’s affiliates and their employees to provide products and services to you.
6.2. Agents, contractors or third party service providers who provide services to the Company.
6.3. Trade partners in relation to providing rewards and benefits, if any.
6.4. Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the Company’s affiliates.
6.5. Our professional advisers such as auditors, financial advisers and lawyers.
6.6. Government bodies, statutory boards, regulators or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations.
6.7. Any other party to whom you specifically authorise us to disclose your personal data.
DATA PROTECTION AND SECURITY
7.1. Pursuant to Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Company endeavours to protect your personal data.
7.2. We store and process your personal data on cloud servers located in India. Some of the safeguards we use are firewalls and data encryption using SSL, and information access authorisation controls. We use reasonable safeguards to preserve the integrity and security of your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. To achieve the same, we use reasonable security practices and procedures as mandated under applicable laws for the protection of your information. In the event of a security breach, we use reasonable security standards and procedures as per our internal policies and applicable laws for the protection of your information.
DATA RETENTION
8.1. All your personal data is only stored on systems located in India. We shall not transfer your personal data outside India.
8.2. We will continue to retain your personal data for as long as is reasonably necessary for the various purposes set out under this Policy, or if required to be retained under any applicable law. In case any of your personal data is no longer required by us, we take reasonable steps to destroy or anonymise any personal data after a reasonable period of time has elapsed.
LEGAL RIGHTS
9.1. Right to Access Information: You can request a summary of the personal data being processed, the processing activities undertaken, the details of other entities with whom your personal data has been shared.
9.2. Right to Correction: You have the right to request us to correct inaccurate or misleading personal data or request completion of incomplete personal data.
9.3. Right to Erasure: You can request the erasure of your personal data, which we shall delete unless its retention is necessary for the specified purpose or for legal compliance.
9.4. Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
9.5. Right to Nominate: You can nominate another individual to exercise your data rights in the event of your death or physical/mental incapacity.
You may contact us at support@aarthiklabs.com to exercise any of the above rights.
THIRD-PARTY WEBLINKS
You acknowledge that the Platform may contain links to other websites. If you click on a third-party link, you will be directed to that website. Note that these external sites are not operated by us. Therefore, it is strongly advised that you review the privacy policy of these websites/external links. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHANGES TO PRIVACY POLICY
11.1. In the event the Company modifies this Privacy Policy, the same will be updated on the Platform. You are encouraged to periodically review this page for the latest information on the Company’s privacy practices.
11.2. Subject to your rights under any applicable laws, you agree or shall be deemed to agree to be bound by any of such amended, altered, changed or modified Privacy Policy by continuing to access the Platform, using any services provided by the Company, signing up for any products and services provided by the Company, or submitting information to us.
GRIEVANCE REDRESSAL
If you have any concerns or complaints regarding the processing of your personal data or this Privacy Policy, you may contact us at: Email ID: support@aarthiklabs.com.
We will endeavour to acknowledge and resolve complaints within a reasonable time in accordance with applicable law.